Return Policy

If you’re looking to return or exchange your order for whatever reason, we’re here to help! We offer free returns within 30 days of purchase. You can return your product for a full refund to the original payment method.

Returned items must be returned in its original product packaging.

To initiate a return, please complete the following steps:

1. Contact us here or email hello@kangaroodogs.com to let us know you’d like to start a return.
2. Print the prepaid return shipping label that you will receive by email.
3. Send all items back to us using the label provided.
4. Once we received your returned items, your refund will be processed and should be credited back to your original payment method within 8-10 business days.